Refund & Returns Policy

Thank you for shopping with A-Presse Clothing. We are committed to providing high-quality products and excellent customer service. If you are not completely satisfied with your purchase, please review our refund and return policy below.

Returns

We accept returns within 30 days of the delivery date. To be eligible for a return, the item must:

  • Be unused, unworn, and in its original condition.
  • Include all original tags and packaging.
  • Not show any signs of damage, washing, or alteration.

Items that do not meet these conditions may not be eligible for a refund or exchange.

Non-Returnable Items

The following items cannot be returned:

  • Gift cards
  • Final sale or clearance items
  • Customized or personalized products
  • Items damaged due to improper use by the customer

Return Process

To initiate a return, please contact our customer support team at:

Email: sales@a-presseclothing.us

Please include your order number, the item(s) you wish to return, and the reason for the return. Our team will provide further instructions regarding the return process.

Refunds

Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund.

If approved, your refund will be processed to the original payment method within 5–10 business days. Processing times may vary depending on your bank or payment provider.

Exchanges

We only replace items if they are defective, damaged, or if you received the wrong product. To request an exchange, please contact us at sales@a-presseclothing.us.

Return Shipping

Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect due to our error.

We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items without tracking information.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. Include clear photographs of the issue so we can resolve it promptly.

Contact Information

If you have any questions regarding this Refund & Returns Policy, please contact us:

Email: sales@a-presseclothing.us

Thank you for choosing A-Presse Clothing.